Have full REI video surveillance of the theft. Two suspects working together. One male, one female. Young to mid 20's. Male was in store while female stole the bike - REI security director and I confronted suspect and can ID him, but were unable to roll a cop during shift change and he walked away.
Protect your bike – get a security protection label!
Apply the protection label to your bicycle and instantly reduce the risk of theft by up to 50%! Moreover, if the bike is stolen, you increase the chance of its safe recovery by up to 70%.