Bicycle detail

At 3:30PM on August 14, 2021, I walked into the MEC store on 10th Avenue and 8th Street SW, Calgary, Alberta, Canada. Before walking into the store, I secured my bike via two solid wire locks to the bike rack in front of the store (I assumed that the MEC store has a camera filming the outside premises where bikes are locked but they don't -- a great disappointment and a turn off for me). I walked out of the store at around 4:30PM (one hour later), and I found that the bike was gone, my bike locks were cut off and left on the pavementon the pavement below the bike racks and my bike was gone). I called police and they said they cannot do anything and suggested that I should log in a "stolen bike" report online your website, which is what I am doing now, here is the web site I used to log in the stolen bike report: https://www.calgary.ca/cps/public-services/bike-index.html)